Below are some FAQ's to our customer care team. If your answer is not below please send a friendly email to us at:
We have a simple 3 step process:

1/ Submit a returns application asking for Credit, Exchange or Refund on each item you wish to return

2/ Once approved you will receive an RA# to attach to your return

3/ Send your item back to us at:

c/o Midnight Co 18 Naxos Way, Keysborough, 3173, Victoria, Australia with your RA# visible on the outside of your package
We recommend calling Australia Post for all domestic orders or DHL for International orders and quoting your tracking number, often this is the quickest way to locate your item. If you aren't having any luck, please send us an email at: and we will do our best to track it down for you
Yes we do! We use DHL Express for all of our international shipments

USA/Canada DHL Express: $20 2-3 business days
New Zealand DHL Express: $20 2-3 business days
Asia DHL Express: $20 2-3 Business days
Rest Of World DHL Express: $25 3-5 business days

*Please we're not liable for any customs clearance fees
Midnight Co. pty ltd will not be responsible for any duties or taxes payable on international shipments.
We offer free, yes FREE shipping on all Australian orders. All orders under $250 will receive free standard shipping with Australia Post. All orders over $250 will receive free express shipping with Australia Post. If your order is under $250 and would still like express shipping we have a $10 express option
We understand buying online can be tricky sometimes so we allow a full refund on items (less shipping cost) on all full priced items. This excludes items on sale or bought using a discount code
Frankly, who wouldn't? We are always looking for fresh talent to join our team. Please send us an email to: with your CV attached and why you would love to work with the Midnight team